IT Services in Houston, Texas

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Managed IT Service Providers

Is managing your IT keeping you up at night? Are you a business owner who doesn’t have the time to mess with that anymore, or the in-house IT who would like to offload some tasks to someone else? Unicom specializes in fully managed and co-managed IT services. We’re just as comfortable monitoring your servers as we are managing your entire IT environment and acting as your virtual CIO. We have the experience and the credentials to help you sleep at night, keep you up and running as well as compliant.

Unicom Technologies was born in Houston, Texas in 1988, we know what it takes to serve the 4th largest city in the United States.

With a tagline like “We Make IT Compliant,” you can bet we know what you mean when you mention your FDIC audit, your HIPAA compliance, NIST standards, ITAR regulations and CMMC audits. Here’s a comment from a recent cybersecurity audit with one of our banking clients:

“I’ve audited many banks of this size, with a number of other providers who service these banks, and Unicom is in a league of their own. What Unicom has done for the bank is exemplary and should be a model for other MSPs. I typically see banks of this size have their own internal IT group of up to 5 people. It is remarkable that the bank has outsourced their IT and it is maintained at a level that is the envy of many banks of equal or larger size.”

-Auditor, SBS Cybersecurity

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Managed Services

Core to our services offering is fully managed and co-managed IT services. This would include:

  • Helpdesk
  • Monitoring
  • Patch Management
  • Backup Management
  • AntiVirus/AntiMalware and Management
  • Microsoft 365 Management
  • Account Management
  • Vendor Management
  • IT Procurement
  • Network Documentation
  • Audit Management

Managed Services + Security

Our Managed Services + Security offering adds additional security including:

  • Network Security
  • Anti-Phishing
  • Mobile Security
  • App Security
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Compliance as a Service

Compliance as a Service includes the following services from Unicom:

  • Vulnerability Management
  • vCIO
  • vCISO

Vulnerability Management

Most organizations only run a vulnerability scan on their network when they are audited, which is usually every 12-18 months. However, in this day an age this is usually insufficient. Rather than wait and risk being vulnerable throughout the year, our vulnerability management service will scan your network throughout the year.

  • Detect vulnerabilities in days rather than once a year
  • No pile-up of critical issues
  • Great audit ratings
  • We take the burden of scanning and remediation of vulnerabilities so you don’t have to
  • Reporting and remediation management means ongoing insight into your network security
How To Avoid Excessive Audit Findings

vCIO / vCISO

Is IT compliance keeping you up at night? Not ready to pull the trigger on another executive hire, but find managing these and other processes daunting? When your team is spread thin and taking on tasks not in their area of expertise, it impacts your bottom line. Unicom Technologies provides vCIO and vCISO services using experienced professionals who can manage all aspects of the IT compliance process.

  • Process/Procedures/Governance/Risk Assessments
  • Overseeing the Vendor Management process
  • Cybersecurity Risk Assessment
  • Attending board meetings just as a CIO would
  • Representing the organization with regulators & examiners
  • Overseeing the IT governance process
  • Document and maintain compliance and security policies and procedures
  • Manage the remediation process from audit and examiner findings
  • Managing the entire business continuity process
  • IT roadmapping and strategic planning
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Unicom is the Leading IT Services Provider in Houston

We’ll assess your network, review our findings with you, provide a strategic roadmap which addresses your business’s future needs, and ultimately implement the plan in-house. Implementation could include creating cybersecurity policies, network documentation, turning on necessary services like SIEM, SOC or vulnerability management, as well as updating network infrastructure. Afterwards, we’ll remediate any audit findings and work with your examiners and auditors to ensure continued compliance.

Services we provide include mobile device management, vCIO, vCISO, network monitoring, security operations center, security information and event management, vulnerability management as a service (VMAAS), network documentation, compliance, technology roadmaps, project management, project implementation, penetration testing, training, technical support, strategic planning, risk assessment, and network assessments.

Contact us today to find out how we can bring humanness and meaning to the technology side of your business, bank, credit union, or practice.